Exactly what happens to your documents, and your name.
Carnoat reads your paperwork with AI, removes what is personal and has a person check the result. When you sell, it discloses only what you choose, to people whose identity is verified. Here is how, step by step.
Reading a document
Vision AI reads the page
Date, mileage, cost, garage and the work done, in any language, from a clean PDF or a creased photo of a handwritten work order.
A second reading checks it
Every value is looked for in an independent text recognition of the same page. What can’t be found there is marked for you to check.
You confirm, a person approves
Nothing joins the history before you have seen it. Before a document can count for the score or reach a buyer, a person on our team approves it.
Personal details, in three layers
AI that recognises people
Names, addresses, phone numbers and account numbers, in any format, are blacked out on a copy. The garage’s name and VAT number stay.
A second, independent check
A separate check looks for anything that still resembles a phone number, an account number or an email address.
A person, when in doubt
If the second check finds something the first missed, the document waits for a person. It is never released by mistake.
Hartley Motor Works Ltd
40 Mill Lane, Guildford GU1 3AA
VAT GB 123 4567 89
Invoice INV-2024-0412
3/14/2024
Customer
Vehicle
Porsche 911 Carrera 3.2
WP0ZZZ91ZGS100417
124,600 km
| Clutch replaced | £1,280 |
| Release bearing | £142.50 |
| Labour, 6.5 hours | £682.50 |
| Total | £2,105 |
Private Sale
Disclosed in stages, never by default
An anonymous outline
A buyer sees make, model, a mileage band, the country and the verification score. No name, no town, no plate.
An identity check, both ways
Buyer and owner each pass a check before they can reach each other. It keeps idle curiosity and fraud out.
The owner accepts
Only then does a private conversation open. Names and numbers are shared by each side, when it chooses.
Released, piece by piece
The owner chooses which photos and redacted documents the buyer sees. Never an original.
The identity check
A specialised identity provider checks your ID document and that it is really you. Carnoat learns only the result. The provider keeps its own records as the law against fraud requires; Carnoat never stores your ID document.
Stored like a vault
- Encrypted at rest
- Every document is stored encrypted, with a key of its own, apart from the rest of the system.
- Hosted in the EU
- Servers and backups in the European Union, under the GDPR.
- Not used for training
- The AI providers we use do not train their models on your documents.
- Originals stay yours
- Your original documents are never shown to anyone else, staff only to check them.
You stay in control
Download everything Carnoat holds about you at any time, or delete a document or your whole account. The one exception is a car you sold through Carnoat: its history goes with the car to its new owner, as a service book would.
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