Help, Privacy and security

Why do I need an identity check?

So that both sides know who they are dealing with. Before names, documents or the car's history pass between a buyer and an owner, or a viewing is arranged, both pass an identity check through a specialised identity-verification partner (Sumsub or Didit). A buyer also needs it before a question reaches an owner. It keeps out anonymous "test pilots" and fraud.

The check is free and needed only once. Carnoat never stores your identity document; we only keep the outcome. You don't need it to use the archive.

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